NDA
At HL PARTS, we understand how critical information security is, especially when working with high-value IP design. We ensure confidentiality across the entirety of your order. Contact us to submit or request a non-disclosure agreement.
NDA Form
Quality reports
All parts 100% QC inspected before shipping. Full dimensional report done based on your engineering drawing, we are also able to cater for FAI, PPAP, or other industry specific requirements.
Sample Quality Report
Resolving quality issues
Should your order not meet specifications, you will be able to raise any issues within 14 business days of receiving your parts. Your project manager will resolve these issues as quickly as possible.
Contact Us
Quality Control Process
Appearance Parts Acceptance Criteria
Consistency requirements
Each part must be visually consistent across the same batch, meaning:
Same grit must be used across parts for sanding or brushing
Brush marks must be in the same direction**
Color must be consistent to the same pantone when parts are placed next to each other
Gloss units must be consistent across the batch
*** Manual brushing marks will be as unidirectional as possible. Please note that for rounded geometries, brushing marks may not be entirely unidirectional.*
Visual inspection conditions
The surface quality of every part must meet the following conditions:
Distance: 50cm +10cm (19,7 in土3,9 in) with a 10/10 vision (or corrected)
Incidence angle: Approximately 45° in all directions
Lighting conditions: 500-1000 Lux, color 3300-5300 Kelvin (neutral white)
